Terms and Conditions

Welcome to Keeping Time Vintage.  The website keepingtimevintage.shop, its associated features and the Instagram page available at @keepingtimevintage (Site) are owned and operated by Keeping Time Vintage Pty Ltd (ACN 673 329 514).

These terms govern the supply of any products ordered on the Site.  By placing an order on the Site (Order) you agree to be bound by these terms.

We may change these terms at any time, and the varied terms will be available at keepingtimevintage.shop/pages/terms-and-conditions. By continuing to use the Site, or placing an order, you agree to be bound by such revised terms.


When you select a product through the Site, you will be shown on the Site the price payable for that product, including any charges you are liable to pay to have the products delivered to the address you provide (Price). The Price must be prepaid when you place the Order.

When you place an Order, you are making an offer to Keeping Time Vintage to purchase the goods for the Price specified on the Site. After placing an Order, you will receive a confirmation email from Keeping Time Vintage. This email will does not constitute an acceptance of your offer.  A contract will only form between you and Keeping Time when you receive a shipment confirmation email (Contract).  We have no obligation to supply the product to you until we accept your Order. 

If we do not accept your Order, we will refund to you the Price paid within 10 days.


We aim to deliver the products to the place of delivery included by you in the Order within the time indicated in the shipment confirmation email, but we cannot guarantee delivery dates or times. We (Keeping Time Vintage) will pay for all shipping and handling charges specified during the ordering process. Shipping and handling charges covered by us include costs we incur in the processing, handling, packing, shipping, and delivery of your order.

You are deemed to accept delivery when you receive the item via delivery courier or another delivery method as agreed between you and Keeping Time Vintage. Unless otherwise agreed, all risk associated with your purchase of the item shall pass to you on delivery. 

Where we reasonably anticipate that we won’t be able to provide you with the product within the time indicated in the shipping confirmation email, we will try to let you know. However, we will not be liable to you for any loss or damage arising out of late or delayed delivery, except where the late or delayed delivery has been caused by an act or omission of Keeping Time Vintage. 


We may terminate a Contract if the product is not available. We will notify you if this is the case and refund the Price. 


Due to the pre-loved nature of our products, some items may be sold with imperfections and wear and tear. Details of these features that are listed or photographed on the product page on the Site of an item will not be classified as a defect.

Where a product is delivered to you that contains a defect not listed or photographed on the product page, please contact keepingtimevintage@gmail.com as soon as possible. In order to assist with the return of a defective item you may be required to provide us with evidence of the defects. 

If the product is confirmed to have a defect, we will replace or repair the product (if repair is reasonably possible) or refund the price of the product to your original payment method, as appropriate.


Except as required by under the Australian Consumer Law (found in Schedule 2 of the Competition and Consumer Act 2010 (Cth)), we do not accept returns under any circumstances for hygiene and handling reasons. 


Keeping Time may from time to time offer promotions on our Site which are subject to these terms and conditions.


Nothing in these terms is intended to exclude any of your statutory rights as a consumer under the Australian Consumer Law.


We do not manufacture or control any of the products or Watch Concierge sourcing services offered on our Site. The availability of products or Watch Concierge sourcing services through our Site does not indicate an affiliation with or endorsement of any product, service, or manufacturer. Accordingly, we do not provide any warranties with respect to the products or Watch Concierge sourcing services offered on our Site.